Tuesday, April 29, 2008

RE: Application status check

Hi Christian,

 

I’ll follow up with a couple people on the new questions that you are referencing below.

 

Also, I did check in with a developer on the Application Checklist question you had and I believe that this should now work as you have requested.

 

The Application Checklist should now work with a date instead of just text, as long as the date field is indeed a Date field and not just a text field with the date in it.

 

I’ll get back to you with more information on the other questions as soon as I have some for you.

 

Thank you,

 

Bryon Kuehn

James Tower

AdmissionsGenie Support Project Manager

507.344.5438

AIM: bryonpkuehn

bpkuehn@jamestower.com

 

From: Christian Burk [mailto:christianburk@creighton.edu]
Sent: Tuesday, April 29, 2008 2:43 PM
To: Kuehn, Bryon P. (James Tower)
Cc: Wacker, Darren R. (James Tower); Undergrad Website Issues
Subject: Re: Application status check

 

Hi, Bryon,
I wanted to follow up on this and add a further question to the mix.

We are upgrading our version of RecruitmentPlus, which means that we’ll have lots of other options for exporting.

What if we export as a CSV? Would that change things, make it easier, faster, cheaper?

Secondly (and this is a big question), is it possible to have high school guidance counselors log in and view the application status of their students? Is that something that you do for other AdmissionsGenie clients? Is it possible to do with the current modules?

We used to be able to do this when we had LiquidMatrix, and I have heard requests to have it return.

Please let me know when you know. Obviously, the sooner, the better.

Yours,
Christian
--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703

Re: Application status check

Hi, Bryon,
I wanted to follow up on this and add a further question to the mix.

We are upgrading our version of RecruitmentPlus, which means that we’ll have lots of other options for exporting.

What if we export as a CSV? Would that change things, make it easier, faster, cheaper?

Secondly (and this is a big question), is it possible to have high school guidance counselors log in and view the application status of their students? Is that something that you do for other AdmissionsGenie clients? Is it possible to do with the current modules?

We used to be able to do this when we had LiquidMatrix, and I have heard requests to have it return.

Please let me know when you know. Obviously, the sooner, the better.

Yours,
Christian
--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703

Thursday, April 24, 2008

RE: Jayspace issues

Christian-

 

Thank you very much for sharing this with us.  You are right.  Not positive.  We will need to discuss this further.

 

Darren

 

From: Christian Burk [mailto:christianburk@creighton.edu]
Sent: Thursday, April 24, 2008 12:58 PM
To: Kuehn, Bryon P. (James Tower); Wacker, Darren R. (James Tower)
Cc: Undergrad Website Issues
Subject: Jayspace issues

 

Hi, Bryon,
This is not urgent, but I thought I’d point you to what some of our students are saying about  jayspace on this facebook page: http://www.facebook.com/group.php?gid=2414448641
It’s not at all positive.
I hope we can figure how to make it better.
Any suggestions?
Yours,
Christian
--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703

Jayspace issues

Hi, Bryon,
This is not urgent, but I thought I’d point you to what some of our students are saying about  jayspace on this facebook page: http://www.facebook.com/group.php?gid=2414448641
It’s not at all positive.
I hope we can figure how to make it better.
Any suggestions?
Yours,
Christian
--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703

Wednesday, April 23, 2008

RE: Chat page acting up - And we have a chat TONIGHT

Hi Christian,

 

It seems the issue was a problem with the skin used by that specific page. As long as you don’t change the skin for that page, this issue shouldn’t come up again.

 

I’m having our implementation team verify the change just to make sure everything is good to go.

 

I’ll let you know if I get some more information for you.

 

Thank you,

 

Bryon Kuehn

James Tower

AdmissionsGenie Support Project Manager

507.344.5438

AIM: bryonpkuehn

bpkuehn@jamestower.com

 

From: Christian Burk [mailto:christianburk@creighton.edu]
Sent: Wednesday, April 23, 2008 2:04 PM
To: Kuehn, Bryon P. (James Tower); Wacker, Darren R. (James Tower)
Cc: Undergrad Website Issues
Subject: Re: Chat page acting up - And we have a chat TONIGHT

 

HI, Bryon,
It seems to be working.
Thanks for having someone look into it.
Do you know if this is something that may come up again during the actual chat?
Yours,
Christian
--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703


From: "Kuehn, Bryon P. (James Tower)" <BPKuehn@jamestower.com>
Date: Wed, 23 Apr 2008 13:36:50 -0500
To: "Kuehn, Bryon P. (James Tower)" <BPKuehn@jamestower.com>, Christian Burk <christianburk@creighton.edu>, "Wacker, Darren R. (James Tower)" <DRWacker@jamestower.com>
Cc: Undergrad Website Issues <christianleftbehind.website@blogger.com>
Subject: RE: Chat page acting up - And we have a chat TONIGHT

Hi Christian,
 
I had a developer look into the issue. The issue is now corrected. The chat application seems to be loading quickly and correctly.
 
Please let me know if you see any further issues with this and we’ll take a look at it right away.
 
Thank you,
 

Bryon Kuehn
James Tower
AdmissionsGenie Support Project Manager
507.344.5438
AIM: bryonpkuehn
bpkuehn@jamestower.com <mailto:bpkuehn@jamestower.com>
 

From: Kuehn, Bryon P. (James Tower)
Sent: Wednesday, April 23, 2008 12:25 PM
To: Christian Burk; Wacker, Darren R. (James Tower)
Cc: Undergrad Website Issues; Kuehn, Bryon P. (James Tower)
Subject: RE: Chat page acting up - And we have a chat TONIGHT

Hi Christian,
 
I will look into this immediately for you.
 
As soon as I have more information for you, I will pass it along.
 
Thank you,
 

Bryon Kuehn
James Tower
AdmissionsGenie Support Project Manager
507.344.5438
AIM: bryonpkuehn
bpkuehn@jamestower.com
 

From: Christian Burk [mailto:christianburk@creighton.edu]
Sent: Wednesday, April 23, 2008 12:20 PM
To: Kuehn, Bryon P. (James Tower); Wacker, Darren R. (James Tower)
Cc: Undergrad Website Issues
Subject: Chat page acting up - And we have a chat TONIGHT

Hi, Bryon,
The chat module seems to be taking forever to load, and then not loading correctly.
Could you please see to this immediately?
We have a chat tonight!
Thanks.
Christian

--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703

Re: Chat page acting up - And we have a chat TONIGHT

HI, Bryon,
It seems to be working.
Thanks for having someone look into it.
Do you know if this is something that may come up again during the actual chat?
Yours,
Christian
--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703



From: "Kuehn, Bryon P. (James Tower)" <BPKuehn@jamestower.com>
Date: Wed, 23 Apr 2008 13:36:50 -0500
To: "Kuehn, Bryon P. (James Tower)" <BPKuehn@jamestower.com>, Christian Burk <christianburk@creighton.edu>, "Wacker, Darren R. (James Tower)" <DRWacker@jamestower.com>
Cc: Undergrad Website Issues <christianleftbehind.website@blogger.com>
Subject: RE: Chat page acting up - And we have a chat TONIGHT

Hi Christian,
 
I had a developer look into the issue. The issue is now corrected. The chat application seems to be loading quickly and correctly.
 
Please let me know if you see any further issues with this and we’ll take a look at it right away.
 
Thank you,
 

Bryon Kuehn
James Tower
AdmissionsGenie Support Project Manager
507.344.5438
AIM: bryonpkuehn
bpkuehn@jamestower.com <mailto:bpkuehn@jamestower.com>
 

From: Kuehn, Bryon P. (James Tower)
Sent: Wednesday, April 23, 2008 12:25 PM
To: Christian Burk; Wacker, Darren R. (James Tower)
Cc: Undergrad Website Issues; Kuehn, Bryon P. (James Tower)
Subject: RE: Chat page acting up - And we have a chat TONIGHT

Hi Christian,
 
I will look into this immediately for you.
 
As soon as I have more information for you, I will pass it along.
 
Thank you,
 

Bryon Kuehn
James Tower
AdmissionsGenie Support Project Manager
507.344.5438
AIM: bryonpkuehn
bpkuehn@jamestower.com
 

From: Christian Burk [mailto:christianburk@creighton.edu]
Sent: Wednesday, April 23, 2008 12:20 PM
To: Kuehn, Bryon P. (James Tower); Wacker, Darren R. (James Tower)
Cc: Undergrad Website Issues
Subject: Chat page acting up - And we have a chat TONIGHT

Hi, Bryon,
The chat module seems to be taking forever to load, and then not loading correctly.
Could you please see to this immediately?
We have a chat tonight!
Thanks.
Christian

--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703

RE: Chat page acting up - And we have a chat TONIGHT

Hi Christian,

 

I had a developer look into the issue. The issue is now corrected. The chat application seems to be loading quickly and correctly.

 

Please let me know if you see any further issues with this and we’ll take a look at it right away.

 

Thank you,

 

Bryon Kuehn

James Tower

AdmissionsGenie Support Project Manager

507.344.5438

AIM: bryonpkuehn

bpkuehn@jamestower.com

 

From: Kuehn, Bryon P. (James Tower)
Sent: Wednesday, April 23, 2008 12:25 PM
To: Christian Burk; Wacker, Darren R. (James Tower)
Cc: Undergrad Website Issues; Kuehn, Bryon P. (James Tower)
Subject: RE: Chat page acting up - And we have a chat TONIGHT

 

Hi Christian,

 

I will look into this immediately for you.

 

As soon as I have more information for you, I will pass it along.

 

Thank you,

 

Bryon Kuehn

James Tower

AdmissionsGenie Support Project Manager

507.344.5438

AIM: bryonpkuehn

bpkuehn@jamestower.com

 

From: Christian Burk [mailto:christianburk@creighton.edu]
Sent: Wednesday, April 23, 2008 12:20 PM
To: Kuehn, Bryon P. (James Tower); Wacker, Darren R. (James Tower)
Cc: Undergrad Website Issues
Subject: Chat page acting up - And we have a chat TONIGHT

 

Hi, Bryon,
The chat module seems to be taking forever to load, and then not loading correctly.
Could you please see to this immediately?
We have a chat tonight!
Thanks.
Christian

--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703

RE: Chat page acting up - And we have a chat TONIGHT

Hi Christian,

 

I will look into this immediately for you.

 

As soon as I have more information for you, I will pass it along.

 

Thank you,

 

Bryon Kuehn

James Tower

AdmissionsGenie Support Project Manager

507.344.5438

AIM: bryonpkuehn

bpkuehn@jamestower.com

 

From: Christian Burk [mailto:christianburk@creighton.edu]
Sent: Wednesday, April 23, 2008 12:20 PM
To: Kuehn, Bryon P. (James Tower); Wacker, Darren R. (James Tower)
Cc: Undergrad Website Issues
Subject: Chat page acting up - And we have a chat TONIGHT

 

Hi, Bryon,
The chat module seems to be taking forever to load, and then not loading correctly.
Could you please see to this immediately?
We have a chat tonight!
Thanks.
Christian

--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703

Chat page acting up - And we have a chat TONIGHT

Hi, Bryon,
The chat module seems to be taking forever to load, and then not loading correctly.
Could you please see to this immediately?
We have a chat tonight!
Thanks.
Christian

--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703

Monday, April 21, 2008

RE: Application status check

Hi Christian,

 

I’ll do some research on our end to figure out some more information in regards to this.

 

As soon as I have some more information, I’ll let you know.

 

Thank you,

 

Bryon Kuehn

James Tower

AdmissionsGenie Support Project Manager

507.344.5438

AIM: bryonpkuehn

bpkuehn@jamestower.com

 

From: Christian Burk [mailto:christianburk@creighton.edu]
Sent: Friday, April 18, 2008 4:28 PM
To: Kuehn, Bryon P. (James Tower)
Cc: Wacker, Darren R. (James Tower); Undergrad Website Issues
Subject: Application status check

 

Hi, Bryon,
This issue (like most) precedes you, but I got a question from the higher ups about the Application Status Check.

The last time we discussed this, the application status check wasn’t working properly because JT had written the code to check on whether there was certain text in the file that we export. The problem is that this text is in every file. It should have been based on the date of the activity instead, which doesn’t appear unless the activity has been posted.
As a consequence, the application status check doesn’t work.
The last time we talked about this (which would have been in November, probably), James Tower was going to look at what it would take in time and money to change the code.

Do you know anything or could you find out anything about this?
Yours,
Christian
--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703

Friday, April 18, 2008

Application status check

Hi, Bryon,
This issue (like most) precedes you, but I got a question from the higher ups about the Application Status Check.

The last time we discussed this, the application status check wasn’t working properly because JT had written the code to check on whether there was certain text in the file that we export. The problem is that this text is in every file. It should have been based on the date of the activity instead, which doesn’t appear unless the activity has been posted.
As a consequence, the application status check doesn’t work.
The last time we talked about this (which would have been in November, probably), James Tower was going to look at what it would take in time and money to change the code.

Do you know anything or could you find out anything about this?
Yours,
Christian
--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703

Sunday, April 13, 2008

RE: Flash Streaming Server

Christian-

 

Where are the videos you are specifically referring to?  I am not finding them.

 

Regarding a Flash Streaming Server….Adobe does recommend (and with good reason) use of a Flash Streaming Server…but at the same time they obviously have a financial stake in licensing as many as possible.

 

Depending on performance needs and traffic volume, this is something that should-from a cost perspective-be evaluated case by case.  Would you want to discuss on Monday?

 

I hope all is well.  FYI…I will be in town some this coming week.  Perhaps we should check in with one another and just visit on where things are at.  If not this week…what are things looking like for the week following.  We haven’t done a face to face in a while.

 

Darren

 

From: Christian Burk [mailto:christianburk@creighton.edu]
Sent: Friday, April 11, 2008 4:15 PM
To: Kuehn, Bryon P. (James Tower)
Cc: Wacker, Darren R. (James Tower); Undergrad Website Issues
Subject: Flash Streaming Server

 

Hi, Bryon,
From everything I read from Adobe, it sounds like we should have our flash videos on a Flash Streaming Server rather than have them set up as progressive downloads.
Do we even have that capability?
Yours,
Christian
--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703

Friday, April 11, 2008

Flash Streaming Server

Hi, Bryon,
From everything I read from Adobe, it sounds like we should have our flash videos on a Flash Streaming Server rather than have them set up as progressive downloads.
Do we even have that capability?
Yours,
Christian
--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703

Tuesday, April 8, 2008

RE: User not matching

Hi Christian,

 

I worked with the developer on this and we’ve removed the website values for this user. We weren’t able to locate a second web account for them either. But now that the web values have been removed, you should be able to have the student create their account just as normal.

 

Reminder – after they’ve created their account they will have to wait up to 4 hours to make sure the role process runs and assigns them to the appropriate role.

 

Let me know if you run into anything else with this user.

 

Thank you,

 

Bryon Kuehn
James Tower
AdmissionsGenie Support Project Manager
507.344.5438
AIM: bryonpkuehn
bpkuehn@jamestower.com

From: Kuehn, Bryon P. (James Tower)
Sent: Tuesday, April 08, 2008 12:47 PM
To: Christian Burk
Cc: Undergrad Website Issues; Wacker, Darren R. (James Tower); Kuehn, Bryon P. (James Tower)
Subject: RE: User not matching

 

Hi Christian,

 

I’ll take a look into the student you are asking about below.

 

I’ll keep you posted.

 

Thank you,

 

Bryon Kuehn
James Tower
AdmissionsGenie Support Project Manager
507.344.5438
AIM: bryonpkuehn
bpkuehn@jamestower.com

From: Christian Burk [mailto:christianburk@creighton.edu]
Sent: Tuesday, April 08, 2008 10:06 AM
To: Kuehn, Bryon P. (James Tower)
Cc: Undergrad Website Issues; Wacker, Darren R. (James Tower)
Subject: User not matching

 

Hi, Bryon,
I have an admitted student, Ashley Ogurek, ogreinmn@bellsouth.net, who has an import record. I tried to create a new user for her, registering with her information as she might have when getting on the site (trying to help out, of course). Before I did that, however, I mistakenly added website values in on the import record.

So when I created the user as any incoming student might, it did not match the records and I could not make them match.

I’m not sure what to do. I would like to get this person on the website (jayspace) but can’t.

How can we fix this?
Yours,
Christian
--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703

RE: User not matching

Hi Christian,

 

I’ll take a look into the student you are asking about below.

 

I’ll keep you posted.

 

Thank you,

 

Bryon Kuehn
James Tower
AdmissionsGenie Support Project Manager
507.344.5438
AIM: bryonpkuehn
bpkuehn@jamestower.com

From: Christian Burk [mailto:christianburk@creighton.edu]
Sent: Tuesday, April 08, 2008 10:06 AM
To: Kuehn, Bryon P. (James Tower)
Cc: Undergrad Website Issues; Wacker, Darren R. (James Tower)
Subject: User not matching

 

Hi, Bryon,
I have an admitted student, Ashley Ogurek, ogreinmn@bellsouth.net, who has an import record. I tried to create a new user for her, registering with her information as she might have when getting on the site (trying to help out, of course). Before I did that, however, I mistakenly added website values in on the import record.

So when I created the user as any incoming student might, it did not match the records and I could not make them match.

I’m not sure what to do. I would like to get this person on the website (jayspace) but can’t.

How can we fix this?
Yours,
Christian
--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703

User not matching

Hi, Bryon,
I have an admitted student, Ashley Ogurek, ogreinmn@bellsouth.net, who has an import record. I tried to create a new user for her, registering with her information as she might have when getting on the site (trying to help out, of course). Before I did that, however, I mistakenly added website values in on the import record.

So when I created the user as any incoming student might, it did not match the records and I could not make them match.

I’m not sure what to do. I would like to get this person on the website (jayspace) but can’t.

How can we fix this?
Yours,
Christian
--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703