Hello Christian,
In looking into this, the developers believe to have found a possible cause and are currently looking into a fix.
I will keep you posted with any new information that we have.
Thank you,
Bryon Kuehn
James Tower
AdmissionsGenie Support Project Manager
507.344.5438
AIM: bryonpkuehn
bpkuehn@jamestower.com
From: Kuehn, Bryon P. (James Tower)
Sent: Monday, March 03, 2008 3:42 PM
To: 'Christian Burk'
Cc: Wacker, Darren R. (James Tower); Undergrad Website Issues
Subject: RE: User Not Being Matched
Hi Christian,
I'll take a look at this for you.
Would you like us to manually link the two accounts (website and imported) together for this user?
Let me know.
Thanks,
Bryon Kuehn
James Tower
AdmissionsGenie Support Project Manager
507.344.5438
AIM: bryonpkuehn
bpkuehn@jamestower.com
From: Christian Burk [mailto:christianburk@creighton.edu]
Sent: Monday, March 03, 2008 3:38 PM
To: Kuehn, Bryon P. (James Tower)
Cc: Wacker, Darren R. (James Tower); Undergrad Website Issues
Subject: Re: User Not Being Matched
Importance: High
I realize that I’ve asked about a lot of issues in the last couple business days, but can I find out about this soon?
I’ve told Colleen that I’m looking into it, but I’d like to have some answer for her.
Yours,
Christian
--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703
From: "Kuehn, Bryon P. (James Tower)" <BPKuehn@jamestower.com>
Date: Fri, 29 Feb 2008 09:57:10 -0600
To: Christian Burk <christianburk@creighton.edu>
Cc: "Wacker, Darren R. (James Tower)" <DRWacker@jamestower.com>, Undergrad Website Issues <christianleftbehind.website@blogger.com>, "Kuehn, Bryon P. (James Tower)" <BPKuehn@jamestower.com>
Conversation: User Not Being Matched
Subject: RE: User Not Being Matched
Hello Christian,
I'll take a look into this for you and will get back to you with our findings.
Thank you,
Bryon Kuehn
James Tower
AdmissionsGenie Support Project Manager
507.344.5438
AIM: bryonpkuehn
bpkuehn@jamestower.com <mailto:bpkuehn@jamestower.com>
From: Christian Burk [mailto:christianburk@creighton.edu]
Sent: Friday, February 29, 2008 8:15 AM
To: Kuehn, Bryon P. (James Tower)
Cc: Wacker, Darren R. (James Tower); Undergrad Website Issues
Subject: User Not Being Matched
Hi, Bryon,
I have been contacted by a student who has tried registering, but her information is not being matched with the imported information.
You can easily find her by email: colleen.patton@mac.com
At one point, she had registered six times, so she had six accounts. I deleted all of them, finally, and tried registering for her with the information we have in from the import, but that didn’t work either.
Could you look into this and let me know why this isn’t working?
Yours,
Christian
--
Christian Burk
Creighton University
Undergraduate Admissions
2500 California Plaza
Omaha, NE 68178
christianburk@creighton.edu
(402) 280-2703
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